From the right perspective, life can be a comedy and sometimes more pointedly, a farce. Or, may be it is a dramatic irony masked as a tragedy (see what I did there?). There are just some things that make NO sense, but are highly entertaining if you think about them long enough and give them their own narrative. In my latest rant, read my top three (3) agitants. No need to play the victim; we are in this together :)
1. How a company can "acquire" your mailing address, but not have record of how it obtained it.
What do you mean you just "have it?" Why do I need to give you permission to NOT share it with others. This should be implied. This is right up there with not being able to delete your account easily, unsubscribe from a periodic mailer, and ask for how someone has used your data to better their venture. Ever notice how junk mail and e-mail continues to just pile up wastefully? My goodness- it is out-of-control. I could build a start-up to cash-in on all of the weekly and monthly donations. Receiving unsolicited mail is my least favorite part of adulting- and hearing this is "could be" or "will be" the last notification- as if it is really something so important you need to reiterate its significance.
2. Why there is so much security around logging into your utility and mortgage accounts.
If no one has said this, let me be the first. If someone wants these login credentials, I will voluntarily hand them over so you can pay my bills. Take my internet and phone bills too. The locks for these is kind of like the childproof medicine tops. They can be so hard to get into, even for the intended user(s). I mean, let's be honest. People login to pay. What else is anyone logging in to do?
3. Why companies do not give a redlined version of updates to Terms and Conditions.
What are we hiding? Obviously, there have been changes. In my opinion, not providing track changes is unintentionally more hurtful than helpful. I mean, who has time to read this? Reread it? And all of these items all over again? I am not a betting man; but, in a court of law, I am betting providing more clear updates would help reduce claims and litigation. The legal team probably has a redlined version on-hand; put it to good use. A clean version is okay, but a redlined version with a dictionary would speed up understanding, acceptance, and increase overall transparency.
Photo credit by Flickr's B
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